Shipping & Returns

Returns

We really do hope that you love and cherish all your Parcels of love from Belinda’s Store but understand that sometimes you have a change of heart or the garment is faulty. In that case we’re here to make your shopping experience as enjoyable as possible. All returns must be returned within 14 days of purchase. If you are returning on a change of heart decision you will be offered a credit note in store to the value of the item. If the item is faulty or damaged you will be offered a refund if we are unable to replace the same item. , Due to hygiene reasons, we are unable to accept returns on jewellery, swimwear and personal care items. To be eligible for a refund or credit note your item Items must be returned unworn, unwashed, unused and in original condition with all tags intact, attached and in the original packaging. All costs involved with the postage/shipping of return items is the responsibility of the customer, unless deemed faulty by our customer service team.

We do not accept returns on sale, discounted items, including those purchased in promotions. No exchange/refund or credit note. Once we have received your item your return/credit note will be processed. Please allow 5 business days for your funds to be received into your account. You will be notified via email once your refund has been processed.

Damaged or Faulty Items

We try and send only beautiful things to you, but if the product is faulty please let us know. We are committed to refunding faulty or damaged products if we are unable to arrange a replacement. Please email yamba@belindassstore.com as soon as possible to submit your return/return. We will be in-touch within 1-3 business days to resolve this issue. Please note, you will be required to submit photographic evidence of all garments.

Delivery & Shipping

Flat Shipping Rate $15. (Excludes Furniture and other Heavy Items) Heavy Items will be calculated/quoted accordingly.

Click & Collect

• Add your favourite items to your cart

• Proceed to checkout

• Select the 'Pick up' option

• Complete your order

• Wait for your pick-up notification

• Collect your order from Belinda’s Store. No 1 Little High Street, Yamba NSW